I installed Crystal Reports Server 2008. The server is a new install of windows 2003 server fully service packed... The ony connection to SQL is through an ODBC connection to a seperate MSSQL Server. I did not set a password for the CMC and checked the "change administrator password later". When I try to log in to the CMC I get

Error: Server srvreports:6400 not found or server may be down (FWM 01003) null

I am connecting through an ODBC using a trusted connection... Should I not do it this way?

I have tried uninstalling several times... including specifying a password.

Thank you in advance for the assistance

Hi Experts

Can anyone please provide documents/Explanation on  BI 4.0/4.1 Server architecture and what each server does/ how the information flows between the servers when any event is triggered.

Thanks

Sh

Issues opening CMC after Install    

Hi

After installing Business objects we hare having issues opening CMC.

The error message reads "http://localhost:8080/BOE/CMC  The requested resource () is not available."

Product version: BOE BI 4.0

Product patches installed: None

OS: Win 2008 R2

CMS DB: MS SQL 2008 (default db)

.NET : 3.5.1 installed

Authentication type: sa (for MS SQL). SAP\Administrator is the userid i

am using (domain SAP)

Tomcat 6 and SIA services are running

Java NOT installed

No cluster: it is a test system with virtual machine (vmware)

I have tried copying the WEBAPPS folder from a different location but that comes with other baggage. The system name of another system comes in by default in the CMC screen as a result of this. This could lead to other complications & henced we decided not to go with this.

I have checked 1399827 - HTTP Status 404 accessing the CMC. Is this note a fix for this issue. If yes, then I am not able to find the variables as per this note in the WEB.xml file

I have also checked the note 1639813 - "Error: HTTP Status 404 - The requested resource (/BOE/CMC) is not available" when launching Central Management Console in BI 4.0. However I am not able to find the file config.tomcat6 in the given

location as per the document.

Any thoughts???

regards

Ravi

Hi,

     can anyone tell me how to do security for reports...i mean to say is, i have sales data. now i want to restrict the sales data to particular persons only (like, sales manager has to see only their particular region, not for other regions and sales person has to see their own sales,etc,.. )  please help me...

Thanks in advance

Cheers,

KIRAN

Hello All,

I just installed Business Objects 4.0 SP6 on Windows Server 2008 Standard. I also have installed SQL Server 2008 and Client Tools on the same machine. I am trying to connect to this server via client tools from a different computer and I am not able to do so. I have opened the firewall and ports from 6400 to 6999. I use Logmein VPN to get connected to the same network and nothing is working. I can only access CMC and BI launchpad from web. I opened 8080 port and thats the only success i had so far.

I really need help with this. Can someone please let me know what i need to do step by step to access my server using clinet tools. I need my Information Design Tool to be connect.

I looked all over the net but couldnt figure out anything.

Thanks

Khan.

I have installed BI 4.0 on windows 2008 with Tomcat 6 / MSSQL. Authentication with AD is configured based on Admin guide. I can log in CMC / Bi Launch Pad manually with Windows AD Authentication.

Kerberos SSO with AD doesn't work. I got the error message as "Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"

The error shows at trace file Webapp_BIlaunchpad_trace.000001.glf as follows:

com.crystaldecisions.sdk.plugin.authentication.ldap.internal.SecWinADAuthentication||Authentication failed.

java.lang.IllegalArgumentException: EncryptionKey: Key bytes cannot be null!

     at sun.security.krb5.EncryptionKey.<init>(EncryptionKey.java:214)

     at sun.security.krb5.EncryptionKey.acquireSecretKeys(EncryptionKey.java:191)

     at sun.security.krb5.EncryptionKey.acquireSecretKeys(EncryptionKey.java:159)

Tomcat log shows:

Debug is  true storeKey false useTicketCache false useKeyTab false doNotPrompt false ticketCache is null isInitiator true KeyTab is null refreshKrb5Config is false principal is null tryFirstPass is false useFirstPass is false storePass is false clearPass is false

          [Krb5LoginModule] user entered username: @XX.YY.COM

Using builtin default etypes for default_tkt_enctypes

default etypes for default_tkt_enctypes: 3 1 23 16 17.

There is no username passed.

I followed administator guide and created global.properties and BIlaunchpad.properties under custom folder. Kinit is OK. "setspn -l bodservice" looks good too.

global.properties:

sso.enabled=true

siteminder.enabled=false

vintela.enabled=true

idm.realm=XX.YY.COM

idm.princ=BOSSO/bodservice.XX.YY.com

idm.allowUnsecured=true

idm.allowNTLM=false

idm.logger.name=simple

idm.logger.props=error-log.properties

idm.keytab=C:\winnt\BODvintela.keytab

BIlaunchpad.properties

authentication.default=secWinAD

cms.default=XXXX:6400

authentication.visible=true

bscLogin.conf

com.businessobjects.security.jgss.initiate

{com.sun.security.auth.module.Krb5LoginModule required debug=true;

};

Krb5.ini

[libdefaults]

            default_realm = XX.YY.COM

            dns_lookup_kdc = true

            dns_lookup_realm = true

         udp_preference_limit = 1

[realms]

XX.YY.COM = {

            kdc =XXXX.XX.YY.COM

         default_domain = XX.YY.COM

}

We have XI 3.1 with AD SSO for InforView. I follows most configuration steps but there is no luck for 4.0. Any idea? Thanks for your help.

Edited by: Dong Li on Jul 28, 2011 11:16 PM

Update: I worked with SAP Support. SSO works for manually inputting the password at Tomcat configuration. It seems there is something wrong with Keytab. We will create new keytab.

We have issue when trying to view crystal report on BO BI4.0 server.

Our working step:

1. install oracle10gR2, BO BI 4.0 & client tools in Windows 2008 server.

2. configure Oracle ODBC 64 bit data source with successful test connection (do we need config ODBC 32 bit?).

3. run CMC from url: http://xxxxx:8080/BOE/CMC

4. create test folder & upload testWithoutDatabase.rpt and

testWithDatabase.rpt (both working well in BOE XI R2)

5. setting database configuration for testWithDatabase.rpt

6. click mouse right button & view it,

7. successful to view testWithoutDatabase.rpt; but failed to view testWithDatabase.rpt with error message popup:

The viewer could not process an event. Failed to open the

connection.

---- Error code:0 [CRWEB00000119]

I am wondering what is wrong or some configuration missing.

How do I increase the timeout period of both the CMC and BI Lauchpad web browser sessions?

I have checked the web.xml file in <install-directory>\SAP BusinessObjects\Tomcat6\webapps\BOE\WEB-INF...

<session-config>

     <session-timeout>20</session-timeout>

</session-config>

My sessions are definitely not lasting 20 minutes.  I will do some timing later today to be sure.  Are there other settings I am missing that need to be checked?

We are on BusinessObjects 4.0 SP04 Patch 5.

Thanks,

Noel

Hi

May I know what is Wdeploy?

What does it do?

Where can I find BOE.war?

How to Wdeploy the war?

I read the Web Application Deployment Guide -SAP BusinessObjects Business Intelligence platform 4.0 Support Package 4.

But I am confused...

Please help me...

Thanks

Sandeep

Hi All,

Can any one explain me diffrences between OLAP and RELATIONAL connections and which connection is prefreable and when.

Thanks & Regards

Mohit Gupta

Hi Experts

Can anyone please provide documents/Explanation on  BI 4.0/4.1 Server architecture and what each server does/ how the information flows between the servers when any event is triggered.

Thanks

Sh

Hi all,

My company is using SAP Business Objects BI v4 SP02 Patch 11.

Currently we have 1 application server connect to 1 database server

Application server

- running on IBM AIX Machine

- OS 6.1

- 16GB Memory

- 50GB Hard Disk

- installed with WebSphere v7.0.0.21

- installed with BOBJ BI v4 SP02 Patch 11

-  BOBJ has been configured as follows :-

a)    SIA node name = SIA_PROD1 (with default 16 services)

b)    SIA port no = 6410

c)    CMS name = CRPRD1

d)    CMS port no = 6400

e)    CMS database connected to METADATA

f)    AUDIT database for CMS connected to AUDIT

Database server

- running on IBM AIX Machine

- OS 6.1

- 16GB Memory

- 150GB Hard Disk

- installed with IBM DB2 server software

- 3 databases have been created which are METADATA , REPORT and AUDIT

Now we would like to add another 2 new physical servers to serve as a backup/high availability purposes. 1 for APPL and another 1 for DBASE.

We've completed clustering the DBASE with IBM PowerHA (active - passive) but we're not sure on how to configure BOBJ BI v4 for the new server.

Questions during installation on the new server :-

a)    Do I need to key-in SIA_PROD1 or create a new one called SIA_PROD2 ?

b)    Do I need to key-in 6410 or create a new port no for above SIA node ?

c)    Do I need to key-in 6400 or create a new port no for CMS ?

d)    Is there any different in deploying BOE file ?

For time being only above confused me. I've read "Business Intelligence Platform Administrator Guide" but the explanation is too general.

See attached file on what type of clustering I want to perform.

Also if possible, kindly highlight me any important things that I may left out.

Thank You.

Hello,

We have recently upgraded to BI 4.1 and I am trying to reconfigure the auditing reports we had. Previously we were using the default ms sql 2008 express edition and on BI 4.1 (clean installation to formatted machine), we again used an ms sql 2008 database instead of the default sybase sql anywhere database.

The problem is when I try the sample universes designed for BO 4.0, it just doesn't work. In IDT when checked for integrity, it gives lots of errors which makes me think BO 4.1 requires a different set of sample auditing universes. Has SAP published or announced to publish such sometime? I searched the forums but with no luck couldn't find anything.

Or, is it possible to adapt and use the BO 4.0 universes in some way?

Designing my own auditing universe is out of options unfortunately.

Thank you in advance.

I have installed BI 4.0 on windows 2008 with Tomcat 6 / MSSQL. Authentication with AD is configured based on Admin guide. I can log in CMC / Bi Launch Pad manually with Windows AD Authentication.

Kerberos SSO with AD doesn't work. I got the error message as "Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"

The error shows at trace file Webapp_BIlaunchpad_trace.000001.glf as follows:

com.crystaldecisions.sdk.plugin.authentication.ldap.internal.SecWinADAuthentication||Authentication failed.

java.lang.IllegalArgumentException: EncryptionKey: Key bytes cannot be null!

     at sun.security.krb5.EncryptionKey.<init>(EncryptionKey.java:214)

     at sun.security.krb5.EncryptionKey.acquireSecretKeys(EncryptionKey.java:191)

     at sun.security.krb5.EncryptionKey.acquireSecretKeys(EncryptionKey.java:159)

Tomcat log shows:

Debug is  true storeKey false useTicketCache false useKeyTab false doNotPrompt false ticketCache is null isInitiator true KeyTab is null refreshKrb5Config is false principal is null tryFirstPass is false useFirstPass is false storePass is false clearPass is false

          [Krb5LoginModule] user entered username: @XX.YY.COM

Using builtin default etypes for default_tkt_enctypes

default etypes for default_tkt_enctypes: 3 1 23 16 17.

There is no username passed.

I followed administator guide and created global.properties and BIlaunchpad.properties under custom folder. Kinit is OK. "setspn -l bodservice" looks good too.

global.properties:

sso.enabled=true

siteminder.enabled=false

vintela.enabled=true

idm.realm=XX.YY.COM

idm.princ=BOSSO/bodservice.XX.YY.com

idm.allowUnsecured=true

idm.allowNTLM=false

idm.logger.name=simple

idm.logger.props=error-log.properties

idm.keytab=C:\winnt\BODvintela.keytab

BIlaunchpad.properties

authentication.default=secWinAD

cms.default=XXXX:6400

authentication.visible=true

bscLogin.conf

com.businessobjects.security.jgss.initiate

{com.sun.security.auth.module.Krb5LoginModule required debug=true;

};

Krb5.ini

[libdefaults]

            default_realm = XX.YY.COM

            dns_lookup_kdc = true

            dns_lookup_realm = true

         udp_preference_limit = 1

[realms]

XX.YY.COM = {

            kdc =XXXX.XX.YY.COM

         default_domain = XX.YY.COM

}

We have XI 3.1 with AD SSO for InforView. I follows most configuration steps but there is no luck for 4.0. Any idea? Thanks for your help.

Edited by: Dong Li on Jul 28, 2011 11:16 PM

Update: I worked with SAP Support. SSO works for manually inputting the password at Tomcat configuration. It seems there is something wrong with Keytab. We will create new keytab.

Hello All,

I just installed Business Objects 4.0 SP6 on Windows Server 2008 Standard. I also have installed SQL Server 2008 and Client Tools on the same machine. I am trying to connect to this server via client tools from a different computer and I am not able to do so. I have opened the firewall and ports from 6400 to 6999. I use Logmein VPN to get connected to the same network and nothing is working. I can only access CMC and BI launchpad from web. I opened 8080 port and thats the only success i had so far.

I really need help with this. Can someone please let me know what i need to do step by step to access my server using clinet tools. I need my Information Design Tool to be connect.

I looked all over the net but couldnt figure out anything.

Thanks

Khan.

Hello to all,

I have installed the Business Objects Business Intelligence 4.0 SP5 Patch 2 onto the clean Microsoft Windows 2008 R2 Server based on the Microsoft SQL 2008 R2 SP2 (latest hotfix). Everything seemed to be ok. "Only" the WebI reports could not be viewed with the Error message: "Illegal access to the viewer. Please use a valid URL". The properties in the CMC and the BI did not include any option to work with WebI reports as is described in the SAP note 1740500.

It is unbelievable, this note is still valid since 10.7.2012. Recommendation to uninstall whole environment is "pretty cool" and time wasting.

Ok, so, I tried to repair it on the SP5 Patch 2 level, at first. (Of course, by SP4 record in the Microsoft Programs and Features.) It did not work. Then I uninstalled the SP5 Patch 2 and SP5 itself. Repair did not work, again. So, I uninstalled it all, cleaned the registry, deleted the home directory and restarted the host. And, guess what? After new installation attempt WebI reports are not running, again, with the same error message.

So, I checked the setupengine.log. There are these error messages:

10:57:42.809 Successfully committed DFO file(s) for MON_ProbeJavaSchedulingService.

ERROR: ERROR: InformationEngineService is expected to have exactly 0 Service Categories but it has 1.

ERROR: ERROR: GenericContainerService is expected to have exactly 0 Service Categories but it has 1.

ERROR: ERROR: CommonToolService is expected to have exactly 0 Service Categories but it has 1.

10:57:51.368 Wrote bootstrap file: "[BusinessObjects]/SAP BusinessObjects Enterprise XI 4.0/win64_x64/_boe_D07.bootstrap".

The following errors occurred during the operation:

ERROR: ERROR: InformationEngineService is expected to have exactly 0 Service Categories but it has 1.

ERROR: ERROR: GenericContainerService is expected to have exactly 0 Service Categories but it has 1.

ERROR: ERROR: CommonToolService is expected to have exactly 0 Service Categories but it has 1.

AddNode completed with errors.

11:07:11.319 Stopping CMS...

The following errors occurred during the operation:

ERROR: ERROR: InformationEngineService is expected to have exactly 0 Service Categories but it has 1.

ERROR: ERROR: GenericContainerService is expected to have exactly 0 Service Categories but it has 1.

ERROR: ERROR: CommonToolService is expected to have exactly 0 Service Categories but it has 1.

AddNode completed with errors.

I also checked \webiserver_[SID].WebIntelligenceProcessingServer_ncs.trc:

---------------------------------------------------

trc file: "webiserver_[SID].WebIntelligenceProcessingServer_ncs.trc", trc level: 1, release: "720"

---------------------------------------------------

M 

M [Thr 1220] Thu Jan 24 11:21:35 2013

M  [Thr 1220] ***LOG Q0I=> NiPGetHostByName: '$SMDAgentHost' not found: getaddrinfo [ninti.c 895]

M  [Thr 1220] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 22]

M  [Thr 1220] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 22]

M  [Thr 1220] NCS trace timer is disabled since the interval is set to 0

M 

M [Thr 1220] Thu Jan 24 11:21:36 2013

M  [Thr 1220] NCS data timer is disabled since the interval is set to 0

M  [Thr 1220] NCS library version 2.3.8 (unicode) loaded

M  [Thr 1220] NCS_ProcInit API invoked

And, finally, webiserver_D07.WebIntelligenceProcessingServer_trace.000001.glf. There are a lot of errors. The first one is:

                Line 22: |f55fd93c-f784-15f4-9bed-21950c0fc9f6|2013 01 24 10:59:04:724|+0100|Error|Error|>>|E| |webiserver_D07.WebIntelligenceProcessingServer|  808|7940|| |0|0|0|0|-|-|-|-|-|-||||||||||||bo_file::createDir ([BusinessObjects]\SAP BusinessObjects Enterprise XI 4.0\Data/[hostname]_6400\storage) : The system cannot find the path specified.

There are Windows back slashes and Linux slashes into one path. But, I do not believe, it is the issue. We have installed SP4 several times, before. And it has not happened, ever.

Could you come with any new ideas?

Thank you.

Hello,

we installed BO 4.0 SP2 with Tomcat 6 on Windows Server 2008 R2 64 Bit.

After installation it is not possible to open the CMC, BI-Launchpad or LCM in a browser. It presents the following error page:

_______________

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException

     com.businessobjects.servletbridge.customconfig.Config.<init>(Config.java:37)

     com.businessobjects.servletbridge.customconfig.ConfigReader.getConfig(ConfigReader.java:274)

     com.businessobjects.pinger.TimeoutManagerFilter.getSessionState(TimeoutManagerFilter.java:192)

     com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:75)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.24 logs.

Apache Tomcat/6.0.24

_______________

This is the error message from Tomcat log:

28.09.2011 08:56:46 org.apache.catalina.core.StandardWrapperValve invoke

SCHWERWIEGEND: Servlet.service() for servlet equinoxbridgeservlet threw exception

java.lang.NullPointerException

     at com.businessobjects.servletbridge.customconfig.Config.<init>(Config.java:37)

     at com.businessobjects.servletbridge.customconfig.ConfigReader.getConfig(ConfigReader.java:274)

     at com.businessobjects.pinger.TimeoutManagerFilter.getSessionState(TimeoutManagerFilter.java:192)

     at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:75)

     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)

     at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)

     at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

     at java.lang.Thread.run(Thread.java:619)

The installation of 'SBOP BI Platform Servers 4.0 SP02 Patch 5' didn't affect this problem, it still has the same error.

BusinessObjects XI 3.1 is running without problems on that server.

Any help would be very appreciated!

Thanks in advance.

Hi,

Does anyone know what the following error mean? I get this error when scheduling a WebIntelligence report. It ran for 15mins and then failed with the error.

"An internal error occured while calling 'getMap' API. (Error : ERR_WIS_30270).

Thanks in advance.

Regards,

Cindy.

<ERROR COMPONENT="WIS" ERRORCODE="30270" ERRORTYPE="USER" MESSAGE="An internal error occured while calling &apos;processDPCommandsEx&apos; API. (Error: ERR_WIS_30270)" PREFIX="ERR">

<DEBUGINFO BORESULT="5" FILENAME="kctRequestProc.cpp" LINEPOSITION="449" MODULENAME="IEPlugin_1"/>

<REQUESTINFO COMMANDID="0" COMMANDNAME="Prepare to refresh" DPID="" DPLONGNAME="" DPNAME=""/>

<REASON>

<CONTENT>

</CONTENT>

</REASON>

</ERROR>

<ERROR COMPONENT="WIS" ERRORCODE="100" ERRORTYPE="SUPERVISOR" MESSAGE="BOException caught:RESULT=80043952;WHAT=GenerateStatements failed" PREFIX="ERR">

<DEBUGINFO/>

<REASON MODULE="">

<CONTENT>

</CONTENT>

</REASON>

</ERROR>

</ERRORS>

Hi Experts,

We found that our BO server's input/output file repository servers has saved large amount of files (~60G in total) under our server's local directory while we have less than 10000 bi reports. Please suggest how to housekeep any unused files / empty directories safely. Thanks.

Vicky